Complaint·August 17, 2023

INVESTIGATION REVEALED THE FOLLOWING: Allegation: Staff does not provide a safe and healthful environment for resident while in care. The details of the complaint alleged that staff is not providing a safe and healthful environment for resident #1 (R1). The complainant reported that staff #1 (S1) is allowing staff to spray chemicals under (R1's) room which causes (R1) to have side effects with red eyes and headaches. The Department reached out to the complainant who was not available for further statements on the matter. The Department inspected resident #1 (R1's) room #247 who was not in the facility and unavailable for an interview. The Department did not detect a smell of any chemical or toxic substances in room #247 nor adjacent rooms in #244, #246, and #249. The hallways did not emit a smell of disinfectants, pesticides, paint, or other hazardous chemicals. Interviews with residents #2 - #8 (R2-R8) were all complimentary of staff and reported that management provided a safe and healthful environment for all residents. (R5-R8) stated having pest control sprayed in their rooms and did not feel discomfort or had side effects from the chemicals used. The Department inquired about the pest control service utilized by the facility and was informed by office manager witness #1 (W1) the three active ingredients used are all approved by Environmental Protection Agency (EPA) and are safe for humans and pets. Interviews with (S1-S4) all verified that no types of chemical spraying took place for (R1's) room #247. (S1-S4) stated that (R1) is independent and is active in the community daily and it is only at the facility at night. (S1) reported that this has been a recurring matter for (R1) in the past and no evidence that the staff is not providing safe and healthful accommodations for (R1). (S3) verified who is responsible for cleaning (R1's) room regularly with soap and water and no harsh cleaning chemicals are used. There were no interviews available for residents #1, #9, and #10 (R1, R9-R10) during this investigation. The Department investigated the same allegation complaint #11-AS-20230601120242 on 06/01/23 and determined no evidence to support the allegation, and was determined unsubstantiated. Based on the information gathered, an inspection of the facility, observation, and interviews conducted, documents reviewed, the Department found no evidence to support the allegation mentioned above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation, did or did not occur, therefore the allegation is Unsubstantiated. An exit interview was conducted with Trish Morales and a copy of the report was provided. This report serves as an amendment to clarify finding on line #24 & #22. It does not supersedes the complaint investigation findings reflected on report created 08/17/23.