complaint·December 1, 2021

Interviews with Residents in memory care reveled that some take medications, some do not, and they are receiving their medications. No complaints were made to LPA that they were being Chemically Restrained by Medications. Therefore; Although the allegation may have happened or is valid, there is not preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Regarding Allegation: Staff are not ensuring residents receive between meal snacks and water. LPA observed in resident rooms in the secure memory ward all had blue jugs of water in each room. LPA also observed white cups with lids with a liquid juice substance in the resident’s rooms. Interviews conducted with residents in care generally stated they do receive snacks and water. Interview with staff revealed that snack and water are provided in addition to meals. Based on Observation, and interviews conducted the LPA finds that; Although the allegation may have happened or is valid, there is not preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Regarding Allegation: Facility has bedbugs. The LPA along with the facilities Administrator took a physical tour of the facility, including inside the secured memory care resident rooms. The LPA did not observe any Pests/Bugs/Bedbugs. Administrator provided an invoice of the Pest Control Company’s (Orkin) findings. The secured memory care did not reflect any noted bedbugs, and facility administrator will continue to contract with pest control to ensure the facility is kept pest free. Interviews conducted with staff revealed that they have not witnessed any “Bed Bugs” in any of the rooms of Residents in Care, specifically the secured memory care ward. Based on Observation, Record Review, and Interviews, Conducted the LPA finds that; Although the allegation may have happened or is valid, there is not preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Regarding Allegation: Facility does not provide planned activities for residents in care. Interviews conducted with Activities Director indicated that there is a monthly calendar of activities posted in the activities room. Some activities include Music Relaxation, Puzzles, color matching, walks within the facility, and patio time. Upon Entry of the Secured Memory Care Ward the LPA Observed 3 residents in care in the activities room utilizing color matching activity blocks. Based on Observation, Record Review, and Interviews, Conducted the LPA finds that; Although the allegation may have happened or is valid, there is not preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and a copy of this report was provided.