complaint·April 25, 2022

Allegation: Unqualified staff providing resident care. It is alleged that unqualified staff is providing resident care. (10 of 11) Residents stated their daily care needs are being met. (10 of 11) Residents stated they are treated well at the facility by staff. Resident (R2-R3, R5-R7, R11) stated medications are given by the med-techs with no issues and never had any reactions to medications. Administrator Amalia Esquivias and staff (S1-S5) stated all medications are administered by the med techs or if necessary, by the LVN. Staff (S1-S5) stated staff (S1-S5) get along with all the residents. Majority of the staff (4 out of 5) stated they have never seen any type of adverse reaction to medications given to residents. Staff (S3-S4) stated they would report to the med techs if there was any reaction to medications from a resident. Staff (S1-S2, S5) stated they would check on the resident and determine next steps necessary for the safety and security of the resident. Witness (W1-W2) stated resident (R1) makes a lot of accusations about care and supervision but there have been no merits or proof. LPA received training documents for medication training for med techs. LPA received in service training from outside agency for medication, ADLs and Elder abuse. Based on LPA’s interviews conducted and records reviews, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.