complaint·December 5, 2022

INVESTIGATIONS REVEALED: ALLEGATION: Facility staff are not adequately supervising residents while in care. It is alleged Facility staff are not adequately supervising residents while in care. Reporting Party (RP) reported Resident #1 (R1) is being stalked and harassed by Resident #2 (R2). RP stated R1 has notified the facility staff but they do not assist R1. Based on LPA’s records review and interview with a staff (S1), both residents (R1 and R2) are independent and do not necessarily need close supervision. S1 stated nevertheless, staff frequently check on them to ensure their safety. S1 stated R1 and R2 used to be close friends and are now encountering conflicts. S1 added she had contacts with R1 and R2 as well as R1's family and friend and continuing to offer resolution to the situation between R1 and R2. Interview with a witness (W1) revealed R1 is independent but she witnessed staff checks on her frequently; staff bring meals to R1’s room and staff always provide care to R1. During interview with six staff (S1-S6) and twelve residents (R2-R13), it was revealed that staff are adequately supervising residents in care. Based on LPA’s interviews, observations and records review, there is no sufficient evidence to corroborate the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation is Unsubstantiated An exit interview was conducted with Administrator Amalia Esquivias, and a hard copy of the report was provided.