Skip to main content

Inspection visit

Routine inspection

HOLLENBECK PALMSLicense 191800001
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Alma Gonzalez conducted an unannounced annual required visit using the CARE Inspection Tool. LPA met with Administrator Diana Medina. LPA Gonzalez explained the purpose of today’s visit. The facility is licensed to operate for (100) ambulatory and (85) non-ambulatory elderly adults ages 60 and above. Facility has an approved hospice waiver for (8). Currently, the facility has (144) residents and (0) in hospice care. The facility consists of four separate buildings. Building #1 consists of 44 units, building #2 consists of 62 units, building #3 consists of 32 units and the memory care unit which is a two story building and contains a total of 21 units which all contain bathrooms. Buildings 1-3 have rooms that contain kitchenettes, laundry rooms, and common areas for resident use. The facility has resident activity areas available in each building. The main building which is building #1 contains two activity areas, a gym, dining room, main dining room and a commercial kitchen. Facility has a signal system that properly works from residents living units and bathrooms. The facility was observed to be in good repair. LPA toured the physical plant. LPA observed a water fountain on the facility premises which is properly fenced and in compliance with state and local building codes. LPA toured and inspected a random selection of resident rooms throughout Buildings 1-3 and memory care unit. All rooms that were inspected had the adequate beds and bedding supplies were in good condition, adequate lighting was provided, and storage for the resident's personal belongings was observed. Bed linens, comforters, and bath towels were stocked during the visit. A total of 10 resident rooms were inspected which included bathrooms in each room. Restrooms were observed to be clean, and operational (w/grab bars and non-skid surface/mats in place). Hot water temperature tested between 111*F - 120 F degrees. A comfortable temperature was maintained in the facility. (Evaluation Report continues LIC 809-C) LPA observed the facility to be properly furnished at the time of the visit. Storage areas for personal hygiene, cleaning supplies, toxins, and sharps objects were stored and not accessible to residents. The kitchen was inspected, and sufficient perishable and non-perishable food was maintained adequately. Fire extinguishers were charged, and smoke detectors and carbon monoxide were operable. A review of the Medication Records Administration (MAR) was observed to be maintained in order and were completed accurately. During the visit, LPA observed the facility's infection control practices. LPA observed screening protocols for visitors, staff, and residents, and sanitizing stations in common areas and restrooms. LPA observed multiple First Aid Kits maintained in order and complete. LPA observed the facility has a 30-day supply of Personal Protective Equipment (PPE). All mandated inspection control posters, required notifications and postings were observed throughout the facility in the different buildings located on bulletin boards and all included: Resident Personal rights, Facility sketch, Visitor policy, complaint procedures, menu and emergency disaster plan. Common areas and all indoor and outdoor passages were free of obstruction. Activity schedules observed posted throughout the facility. LPA reviewed Resident 1-10 (R1-R10) facility files, and Staff 1-8 (S1-S8) personnel files and observed that all files were in order and complete and had the required completed documents and training. Resident files contained admission agreements, Physician's Reports, Appraisal, TB clearance, Functional Capability Assessment, Physician's Orders, medical consent, and medication records. Staff files criminal background clearance and training, health clearance, food handling certificates, and 1st Aid/CPR training was observed. No deficiencies during this inspection visit. An exit interview was conducted with Administrator Diana Medina and a copy of the report was provided.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the June 12, 2023 inspection of HOLLENBECK PALMS?

This was an inspection of HOLLENBECK PALMS on June 12, 2023. The inspection found no deficiencies and no citations were issued.

Were any citations issued to HOLLENBECK PALMS on June 12, 2023?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.