Complaint·August 11, 2023

Allegation: Staff failed to safeguard resident's personal belongings. It is alleged that staff (S1) is stealing resident (R1's) belongings i.e.,underwear and clothes. Based on interviews conducted the findings indicate that resident (R1) recently had a change in condition resulting in cognitive impairment due to a recent infarct that is causing confusion, aggression, and memory loss. Four (4) staff were interviewed, of which all denied the allegation. Staff (S1) stated that during the past three (3) months the resident has been getting more confused and verbally aggressive. Resident (R1) is accusing staff of stealing their clothes and changing their room TV channel. Last week, R1 became verbally and physically aggressive; grabbed staff (S1's) arm in the dining room demanding the resident's underwear be returned. Administrator stated that the resident's Power of Attorney was notified and the facility is looking into the accusations. Administrator stated that staff (S1) has no disciplinary action on record, is trusted, and a good employee. A total of six (6) residents were interviewed. Two (2) out of the six residents reported that they have had clothing items missing i.e., shirts and underwear. Resident (R1) stated that staff (S1) stole underwear from the room drawer. Another resident stated that their clothes were sent to be washed by staff and at least 3 shirts were not returned. Four (4) residents stated staff (S1) is a good employee and trustworthy. LPA toured the laundry room area that is shared by the SNF next door and this facility. The area was observed to be well organized. No miscellaneous clothing items were observed laying around in the laundry room. Based on record review of R1's file, a change in condition was noted in the most recent doctor visit date 6/26/2023. Therefore, there is insufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated . Exit interview conducted with Administrator Leo Del Rosario. A copy of the report was issued.