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Inspection visit

complaint

NO HO RESIDENTIAL CARE, INC.License 1958501281 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

The allegation of " Staff handling resident in an inappropriate manner" alleges staff are aggressive when changing Resident #1 (R1). Interviews with R1 revealed that staff did not handle them properly when assisting R1. Interviews with the administrator revealed there are no complaints of staff handling R1 in an aggressive matter. The other residents interviewed in the home had no complaints regarding how they are being treated by staff. Based on the information obtained during the investigation, the allegation is found to be unsubstantiated. Exit interview conducted. A copy of the report will be emailed to the administrator by the end of the day. During the interview with Administrator Rebeka Durgaryan, she stated R1 is a two person assist for repositioning. Ms. Durgaryan stated they are repositioning R1 every two-three hours but there is no record of this being done. Also when the LPAs arrived there was only one staff present to assist R1. Review of the facility staff schedule revealed two staff are to be on shift during the day. Record review also revealed no proof staff has received training in repositioning. Based on the information obtained during the inspection, there is sufficient evidence support the allegation of "Staff is not repositioning Resident #1 (R1) as needed" occurred. Therefore, the allegation is substantiated. The following deficiency was observed (See LIC 9099-D.) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies may result in civil penalties.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87203Type A

    87203 Fire SafetyAll facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal for the protection of life and property against fire and panic.This requirement is not met as evidence by: Based on observation, the licensee did not comply with the section cited above as the entrance gate was locked from the inside of the property to the facility grounds which poses an immediate safety risk to residents in care.

  • 87468.1Type A

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above as R1 is a two person assist and only one staff was at the facility when the LPAs arrived which poses an immediate health and safety risk to R1 in care.

  • 87506(a)Type B

    87506(a) Resident Records. A separate, complete, and current record shall be maintained for each resident in the facility, readily available to facility staff and to licensing agency staff and shall contained specified information.This requirement is not met as evidenced by Based on observation, the licensee did not comply with the section cited above as one resident (R1) out of six residents does not have a facility file which poses potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 21, 2021 inspection of NO HO RESIDENTIAL CARE, INC.?

This was a complaint inspection of NO HO RESIDENTIAL CARE, INC. on May 21, 2021. 1 citation were issued: 1 Type A (serious).

Were any citations issued to NO HO RESIDENTIAL CARE, INC. on May 21, 2021?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87203 Fire SafetyAll facilities shall be maintained in conformity with the regulations adopted by the State Fire Marshal..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.