Correction check·March 5, 2026

Licensing Program Analyst (LPA) Trevor Byrne arrived at the facility unannounced to conduct a case management – plan of correction (POC) visit at 09:46 AM. LPA met with facility staff who contacted the Assistant Administrator Tina Arutyunyan. Entrance interview conducted with the Assistant Administrator over the phone and the reason for the visit was explained. LPA attempted to contact the facility Administrator Luiza Hekimyan via telephone call but did not receive a response. On 02/23/2026 during the required annual visit the facility was cited for a violation of Health and Safety Code (HSC) 1569.605 which states “On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral part of a continuing care retirement community, shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate, caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees.” During the annual visit the facility was unable to provide proof of active liability insurance which posed an immediate health, safety or personal rights risk to persons in care. The facility was given a POC due date of 02/24/2026 where the Administrator agreed to provide Community Care Licensing Division (CCLD) with proof of active liability insurance no later than POC due date. CONTINUED ON LIC 809C. During today’s visit LPA informed the Assistant Administrator that CCLD still had not received proof of active liability insurance. LPA requested the Assistant Administrator to provide proof of active liability insurance during the visit. On 03/04/2026 at 11:46 AM LPA sent an email to Administrator informing them that the Plan of Correction (POC) was outstanding and that failure to correct the deficiency may result in the assessment of civil penalties for a failure to correct. The Department assesses a Failure to Correct Civil Penalty when a licensee fails to correct a deficiency by the POC due date. All facilities, except Resource Families and governmental entities that hold a community care facility license, including a state, county, or city, are subject to Failure to Correct Civil Penalties. The Department assesses a civil penalty of $100 for each calendar day, or portion of a day, that a deficiency remains uncorrected after the POC due date. The Assistant Administrator provided LPA with a copy of the facility's liability insurance with a policy effective date of 03/06/2026-03/06/2027 and a policy number of "TBD". LPA asked why the liablilty insurance was effective one (1) day after today's (03/05/2026) visit and why there was no policy number. Assistant Administrator stated that they were "Waiting for the insurance company to give a number. End of today or tomorrow we'll have it". LPA explained that this document does not provide proof of coverage as it is not effective as of today's (03/05/2026) date and has no policy number. LPA informed the Assistant Administrator that because the facility did not correct the deficiency within the given timeframe a civil penalty in the amount of $900 is being assessed on today’s date for the failure to correct HSC 1569.605 by 02/24/2026. The penalty amount of $900 is calculated as $100/day past the due date of the POC (9 days x $100/day = $900). LPA informed the Assistant Administrator that penalties in the amount of $100/day will continue to be assessed until proof of liability insurance is received. Pursuant to HSC, the following civil penalty was assessed (refer to LIC 421FC): Exit interview conducted with the Assistant Administrator via telephone call and copy of the report was issued and appeal rights provided.