complaint·February 3, 2025

Other infection control measures were taken such as increasing housekeeping/janitorial services and sanitization, using personal protective equipment (PPE) such as masks and gloves, closing all eating venues, meal delivery to each residential unit in disposable containers and utensils, self-isolating symptomatic residents until 48 hours after symptoms resolve, and providing in-service trainings to staff on hand hygiene, disinfecting, and proper PPE use. Interviews with staff and residents confirmed the measures used by the facility. LPA reviewed email communications and announcements documenting that families and residents were notified on 01/25/2025 of the closure of the dining venues in efforts to “prevent the spread of the stomach virus currently affecting residents” and that meals will be delivered to resident apartments. Information obtained through interview and record review did not include evidence sufficient to corroborate the allegation. Although the allegation may have happened or is valid, there is not sufficient evidence to prove the alleged violation did or did not occur, therefore the allegation “Staff are not ensuring infection control practices are being followed” is deemed UNSUBSTANTIATED at this time. It was further alleged that staff did not notify appropriate agencies of outbreak. Community Care Licensing (CCL) received multiple incident reports within 24 hours of symptom onset. Reports were received on 01/24/2025 for fifteen (15) residents exhibiting symptoms of diarrhea, fever, and vomiting; seven (7) beginning on 01/22/2025 and eight (8) beginning on 01/23/2025. Regulation states that outbreaks shall be reported within 24 hours, and it is noted that the reports were received at 12:01AM on 01/24/2025. CCL received reports on 01/25/2025 for three (3) residents with onset of 01/25/2025 and six (6) residents with onset of 01/24/2025. LPA reviewed records documenting that Los Angeles County Department of Public Health (LACDPH) was notified by facility staff on 01/23/2025. Facility staff followed LACDPH’s infection control guidelines. Line lists were updated when new staff/residents developed symptoms. Six (6) stool samples were collected from residents and were confirmed to be norovirus on 01/29/2025. No new cases were reported by 01/31/2025. Information obtained through interview and record review did not include evidence sufficient to corroborate the allegation. Although the allegation may have happened or is valid, there is not sufficient evidence to prove the alleged violation did or did not occur, therefore the allegation “Staff did not notify appropriate agencies of outbreak” is deemed UNSUBSTANTIATED at this time. No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued.