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Inspection visit

Routine inspection

NORTH RESIDENTIAL CARE INCLicense 1958502934 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Trevor Byrne arrived at the facility unannounced to conduct the required annual visit at 01:21 PM. LPA met with facility staff who contacted facility Administrator Rebeka Durgaryan via telephone call. The facility Administrator arrived to the facility at 01:45 PM. Entrance interview conducted and the reason for the visit was explained. Beginning at 01:46 PM, the LPA, along with facility Administrator toured the physical plant areas inside and outside to ensure there are no health and safety hazards and that facility is in compliance with Title 22 Regulations. The following was observed: BEDROOMS : There are five (5) bedrooms in the facility; three (3) are dual occupancy rooms, one (1) is a staff bedroom, and one (1) bedroom is unoccupied. LPA and facility Administrator toured all five (5) bedrooms. All resident rooms were observed to be furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. Auditory alarms were observed on all facility exits and all were functioning at the time of inspection. The staff bedroom was observed to contain the facility’s emergency food and water supplies and was properly secured and inaccessible to clients in care. CONTINUED ON LIC 809C. BATHROOMS : There are three (3) bathrooms at the facility. Two (2) bathrooms are designated as shared resident bathrooms and one (1) is designated as a private resident bathroom. All bathrooms were observed to be clean and in good repair and all were equipped with nonskid surfaces. Two (2) bathrooms were observed to contain secured cabinets that contained cleaning supplies, care supplies, and grooming supplies. Grab bars were observed in all showers and near all toilets, all were properly secured. The water temperature was measured to be between 108.1 and 118.2 degrees Fahrenheit, which is within the range required by regulation. COMMON AREAS : This included the living room, dining room, and hallways. LPA observed the living room to be clean and properly furnished at the time of the visit. The living room contained a couch, a television, an office area for the Administrator, a locked storage cabinet which contained resident medication, and activities for resident use. LPA observed all required postings for the facility located on the living room wall. The dining room was observed to be clean and contained adequate seating for resident use. Fire extinguishers were observed throughout the facility, and all were fully charged and purchased on 03/16/2026. Fire alarms and fire doors were tested three (3) separate times between 03:21 PM and 03:24 PM. On the first test the fire door separating the living room from the resident rooms failed to disengage the magnetic latch and properly close the door. The Administrator informed LPA that if the AC was running the latch would not disengage. The Administrator turned off the facility’s AC and tested the fire alarm again. On the second test the fire door successfully disengaged the magnetic latch but due to friction between the bottom of the door and the floor the door failed to close and left the passageway to the resident rooms mostly open. On the third attempt the alarm was tested and the facility fire door successfully closed. LPA notified the Administrator that the fire door failing to close due to friction and the use of the facility’s AC constitutes a violation of the facility’s fire clearance. LPA informed the Administrator that this is a zero-tolerance violation and an immediate civil penalty in the amount of $500 will be assessed on today’s date (04/16/2026). The Administrator agreed to contact a licensed professional to service the facility’s fire door and to send proof of the completed service to Community Care Licensing division (CCLD). LPA observed cameras throughout the common areas of the facility. The Administrator confirmed that the cameras are not active and do not record audio. CONTINUED ON LIC 809C. OUTDOOR SPACE: The facility had one (1) emergency exit gate located in the back yard. All railings located at the facility were secured properly. LPA observed clear passageways for emergency exit use. The facility had adequate shaded seating outdoors for resident use. LPA observed two (2) windows at the facility to be damaged with large cracks across the glass. These windows were attached to the staff bedroom and one (1) shared resident bathroom. LPA informed the Administrator of the damaged windows. The Administrator agreed to perform repairs to the windows and to send proof of the completed repairs to CCLD. KITCHEN/LAUNDRY : The LPA observed the kitchen area to be clean. Kitchen appliances appeared to be in operable condition. The facility had a sufficient supply of two (2) days perishable and seven (7) days non-perishable food. LPA observed a secured lock box which contained knives. LPA observed the kitchen refrigerator to contain expired milk, yoghurt, and dressing. LPA informed the Administrator who threw away the identified items and agreed to conduct an audit of the facility’s food supplies to ensure no additional expired items are located at the facility. LPA observed the laundry to be located adjacent to the kitchen. LPA observed secured cabinets in the laundry which contained detergents and extra cleaning supplies. RECORD REVIEW: Record review began at 02:22 PM. Staff records were reviewed for documents including, but not limited to: health screening, TB test, staff training records, and fingerprint clearance. Six (6) staff files were reviewed. LPA observed two (2) employees were hired at the facility on 04/07/2026. Staff are required to complete a total of forty (40) hours of training within the first year of employment and twenty (20) hours of this training must be completed before working independently with residents. LPA observed completed documentation of the forty (40) hours of training for the two (2) employees to be signed as completed on 04/07/2026. LPA asked the Administrator why forty (40) hours of training was documented as being completed on the same day. The Administrator stated that the trainings were completed across multiple days and the employees had signed their starting date on the training logs. LPA asked the Administrator what trainings were completed on the first day of employment. CONTINUED ON LIC 809C. The Administrator stated that the employees completed Alzheimer’s (6 hours), aging process (6 hours), techniques of personal care (4 hours), care of residents with dementia (6 hours), and abuse prevention (2 hours) for a total of twenty-four (24) hours of training completed on the first day. The Administrator stated that on the second day the employees completed trainings on postural supports (2 hours), hospice (1 hour), Spiritual and psychosocial care (2 hours), medication training (8 hours), care of bedridden persons (1 hour), advanced directives (1 hour), and personal rights (2 hours) for a total of seventeen (17) hours of training completed on the second day. The Administrator stated that on the third day of training the employees completed training on disasters (2 hours), fall prevention (2 hours), prohibited health conditions (2 hours), and advanced directives (1 hour) for a total of seven (7) hours of training on the third day. LPA informed the Administrator that the logs of completed trainings need to accurately reflect the date of attendance. The Administrator expressed understanding and agreed to submit a true and accurate record of trainings for the two (2) identified staff members to CCLD. INTERVIEWS: LPA interviewed two (2) residents. Both residents interviewed stated that the staff treat them well and are attentive to their needs. No residents interviewed had concerns with the facility. Due to time constraints LPA will return at a later date to conduct interviews with staff, a resident file review, a medication review, a review of the facility’s emergency disaster plan and infection control plan, and to obtain copies of facility documents. Pursuant to Title 22 of the CA Code of Regulations, the following deficiencies were cited and civil penalty assessed (refer to LIC 809-D): Exit interview conducted and copy of the report was issued and appeal rights provided.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.149Type A

    §1569.149 Fire clearance approval...... the facility shall secure and maintain a fire clearance approval from the local fire enforcing agency...This requirement is not met as evidenced by: Based on observation the licensee did not comply with the section cited above as the facility's fire door failed to close on two separate tests of the facility's fire alarm system which poses an immediate safety risk to clients in care.

  • 87412(c)(2)(C)Type B

    87412 Personnel Records(c) Licensees shall maintain in the personnel records...(2) Documentation of staff training shall include:(C) Date(s) of attendance...This requirement is not met as evidenced by: Based on record review the licensee did not comply with the section cited above as the facility did not accurately record the dates of attendance to mandatory trainings for two facility staff members which poses a potential health, safety, or personal rights risk to clients in care.

  • 87555(b)(8)Type B

    87555 General Food Service Requirements(b) The following food service requirements shall apply:(8) All food shall be of good quality...This requirement is not met as evidenced by: Based on observation the licensee did not comply with the section cited above as the facility's refrigerator contained expired milk, yoghurt, and dressing which posed a potential health risk to clients in care.

  • 87303(a)Type B

    87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times....This requirement is not met as evidenced by: Based on observation the licensee did not comply with the section cited above as two facility windows had large cracks across the glass which poses a potential safety risk to clients in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 16, 2026 inspection of NORTH RESIDENTIAL CARE INC?

This was a inspection inspection of NORTH RESIDENTIAL CARE INC on April 16, 2026. 4 citations were issued: 1 Type A (serious) and 3 Type B.

Were any citations issued to NORTH RESIDENTIAL CARE INC on April 16, 2026?

Yes, 4 citations were issued (1 Type A, 3 Type B). The first citation was for: "§1569.149 Fire clearance approval...... the facility shall secure and maintain a fire clearance approval from the local ..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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