complaint·April 22, 2025

Interview conducted with R1, staff and records reviewed confirmed that R1 is alert x3 and able to make own decisions; records reviewed noted that R1 is T2DM; physical report indicates R1 should follow special diet for T2DM. R1 confirmed being able to monitor and check own glucose level. R1 confirmed facility offers diabetic meals however R1 does not like it therefore, is not consistent with maintaining a diabetic diet. Staff interviewed confirmed R1 is able to handle own medications and make decisions for all ADLs at this time. Random residents interviewed reported being satisfied with the facility food service at this time. Based on the above information gathered although the allegation may be valid, there is insufficient evidence to support the allegation or that a violation occurred; therefore, the allegation “Staff are not ensuring that resident's special diet is adhered to while in care” is deemed unsubstantiated at this time. Regarding Allegations - Licensee retained a resident with a higher level of care need.: It was reported that R1’s glucose was not checked and facility staff reported that as an assisted living facility, they do not follow medical recommendations, and they are not equipped to check glucose. Interview with staff, R1 and records reviewed revealed that R1 manages own medications and is also able to check own glucose if needed. R1 confirmed that if needed staff are there to assist with medications however at this time R1 manages own medications. Staff interviewed confirmed that at this time R1 handles own meds however will be re-evaluated at the next assessment date to confirm continued med-management by R1 is appropriate. R1 expressed that as result of having too many medications R1 is considering being on facility med-management program. Random resident interviewed expressed that staff provide care services and manage medication accordingly. No issues reported by residents. Based on the above information gathered although the allegation may be valid, there is insufficient evidence to support the allegation or that a violation occurred; therefore, the allegation “Licensee retained a resident with a higher level of care need“ is deemed unsubstantiated at this time. Exit interview held, appeal rights and copy of report provided.