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Inspection visit

complaint

COMPLETE HARMONY BOARD AND CARE INCLicense 1958505341 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

The allegation of “Facility did not provide adequate care and supervision to a resident” alleges that the facility did not provide an adequate level of supervision for resident #1 (R1) which resulted in the elopement of R1 from the facility. LPA Byrne interviewed the Administrator who informed LPA that R1 eloped from the facility’s grounds on 03/01/2025. The Administrator stated that R1 left the facility when Staff #1 (S1) was busy assisting with the care of another resident of the facility. The Administrator stated that after it was observed that R1 had left the facility, they and other facility staff searched the areas around the facility for R1. LPA confirmed with the Administrator that R1 was found by the local police department and has been placed in the hospital awaiting discharge. LPA interviewed S1 who was working at the time of R1’s elopement from the facility. S1 stated that R1 eloped during breakfast time. S1 stated that R1 left from the front door of the facility while they were assisting another resident. S1 stated that they turned the front door’s auditory alarm off in the morning, but they had the front door closed. During the physical plant tour LPA observed the front door of the facility to be equipped with a functioning auditory alarm. However, the alarm was observed to be switched off due to the front door being propped open. Based on the information obtained during interviews and physical plant tour there is sufficient evidence to support the allegation of “Facility did not provide adequate care and supervision to a resident.” Therefore, the allegation is deemed Substantiated at this time. The following deficiency was cited (refer to LIC 9099D). A copy of the report was printed, appeal rights were provided, and exit interview was conducted.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(f)(1)Type B

    87464 Basic Services(f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).This requirement is not met as evidenced by: Based on interview the licensee did not comply with the section cited above as R1 eloped from the facility without staff's knowledge which poses a potential safety rick to clients in care.

  • 87457(c)Type B

    87457 Pre-Admission Appraisal(c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed...This requirement is not met as evidenced by: Based on interview the licensee did not comply with the section cited above as the Administrator admitted that a pre-admission appraisal was not completed for R1 which poses a potential health, safety, or personal rights risk to clients in care.

  • 87705(d)Type B

    87705 Care of Persons with Dementia(d) The licensee shall ensure that the facility has an auditory device or other staff alert feature to monitor exits on exterior doors and perimeter fence gates...This requirement is not met as evidenced by: Based on observation and interview the licensee did not comply with the section cited above as the front door auditory alarm was turned off and not activated during inspection and on 03/01/2025 which poses a potential safety risk to clients in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 12, 2025 inspection of COMPLETE HARMONY BOARD AND CARE INC?

This was a complaint inspection of COMPLETE HARMONY BOARD AND CARE INC on March 12, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to COMPLETE HARMONY BOARD AND CARE INC on March 12, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87464 Basic Services(f) Basic services shall at a minimum include:(1) Care and supervision as defined in Section 87101(c..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.