complaint·June 23, 2025

The allegation of “Staff did not prevent resident from contracting scabies at the facility” alleges that the facility did not take appropriate precautions to prevent Resident #1 (R1) from contracting scabies while residing at the facility. Interviews with the Administrator, staff #1 (S1) and Witness #1 (W1) revealed that R1 has a skin condition that results in itching and a rash similar to scabies. The Administrator and S1 stated that R1 was admitted to the facility with this condition and was receiving care for the condition while they resided at the facility. W1 confirmed that R1 was diagnosed with this condition around the time they moved to the facility. Additionally, W1 confirmed that R1 has been tested for scabies on multiple occasions and each test returned negative results. LPA interviewed Witness #2 (W2) who stated that R1 has not been confirmed to be diagnosed with scabies but received treatment as a precautionary measure. LPA reviewed R1’s file. LPA observed R1’s admission appraisal needs and services plan dated 02/17/2025 which stated that R1 had a “Skin condition but being treated.” All current residents interviewed stated that the facility staff maintain a clean facility and conduct room cleanings/bath towel changes daily with bedsheets being changed weekly. No current residents had concerns with the cleanliness of the facility. Although the allegation may have happened or is valid there is insufficient evidence to support the allegation of, “Staff did not prevent resident from contracting scabies at the facility.” Therefore, the allegation is deemed Unsubstantiated at this time. A copy of the report was printed and exit interview was conducted.