Follow-up on corrections·October 31, 2024

Licensing Program Analyst (LPA) Trevor Byrne arrived to the facility at 09:03 AM to conduct an unannounced Case Management visit at the facility today. LPA met with facility staff and contacted the facility Administrator. The facility Administrator Carrie Acosta arrived at 09:27 AM. The LPA advised the Administrator of the reason for the visit. During an interview the LPA conducted with R esident #2 (R2), R2 informed the LPA that there is not a working telephone for resident use at the facility. During the physical plant tour LPA observed a phone in the kitchen. LPA and R2 attempted to use the phone to call the LPAs cell phone. LPA observed the facility phone to fail to make a call to the LPAs cell phone. LPA asked the facility Administrator Carrie Acosta to use the facility phone to make a phone call. The facility Administrator attempted to make a call but was unsuccessful. The facility Administrator stated that they were unaware that the phone was out of order and agreed to have it fixed. Pursuant to Title 22 of the CA Code of Regulations, the following deficiency was cited (refer to LIC 809-D): Exit interview conducted and copy of the report was issued and appeal rights provided.