Complaint·July 17, 2024

The investigation revealed the following: Regarding the allegation “Staff did not ensure facility elevator is in good repair resulting in resident sustaining an injury,” it is being alleged that Resident 1 (R1) sustained a laceration on her leg via elevator on 07/06/2024, due to elevator being in disrepair. LPA observed elevator being in good repair. Interviews conducted indicated that the elevator has recently received maintenance. Records review indicated that elevator has undergone inspection by the City of Los Angeles Department of Building and Safety on 07/02/2024. Regarding the allegation, the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is unsubstantiated. Regarding the allegation “Staff did not inform resident's responsible party” it is being alleged that staff did not inform R1’s responsible party (family) of the injury. Interviews conducted revealed that R1’s family member had been notified the day of the incident. Record review revealed that R1’s family member had been notified the day of the incident. Regarding the allegation, the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the allegation is unsubstantiated. No deficiencies were cited. An exit interview was conducted, and a copy of this report was left with the Administrator.