Complaint·October 22, 2024

Investigation Revealed the Following: Allegation: Staff are not feeding a resident in care. The details of the complaint alleged that facility staff are not feeding the residents in care. During the records review, LPA Iniguez reviewed copies of two months of the facility menu. LPA noted that the facility serves a variety of three meals per day: breakfast, lunch, and dinner. In addition, LPA observed that the meals meet the Recommended Dietary Allowances of the Food and Nutrition Board of the National Research Council. During an Interview with the Administrator (A#1), she stated that the facility offers three meals per day: breakfast, lunch, and dinner plus snacks. In addition, (A#1) stated that the meals provided by the facility are nutritious and well-balanced. During interviews with residents (R#1-R#6), (6) out of (6) stated that the facility serves three meals per day plus snacks; also, they stated that the meals served by the facility are nutritious. During interviews with staff (S#1-S#4), (4) out (4) stated that the facility serves three meals per day and snacks; also, they stated that the meals are nutritious. Evaluation Report continues LIC 9099-C Allegation: Staff are neglecting the residents in care. The details of the complaint alleged that facility staff are neglecting residents in care. During the records review, LPA Iniguez reviewed the facility Personnel Report or LIC 500. LPA noted that there are two to three MedTech and a nurse available caregiver from Monday to Sunday for 24 residents in care total, and one caregiver available during the weekend. During an interview with the administrator (A#1), she stated that three caregivers, MedTech and a nurse, are at the facility every day. She also stated that the facility staff is not neglecting the residents in care. During interviews with residents (R#1-R#6), (6) out of (6) stated that there is enough staff to take care of them and the rest of the residents, and they also stated that the facility staff has never neglected them. During interviews with staff (S#1-S#4), (4) out (4) stated that there are always three caregivers and a MedTech taking care of the residents. Also, they stated that they had never neglected a resident in care. Evaluation Report continues LIC 9099-C During this investigation, LPA found did not find sufficient evident to support the above-mentioned allegations. Based on the evidence gathered, interviews conducted, and records reviewed, the preponderance of evidence standard has been met; therefore, the above-mentioned allegation(s) are found to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted, and a copy of the Complaint Report was given to Channel Sanchez /Administrator.