Complaint·July 3, 2025

LPA also conducted interviews with Staff members 1-4 (S1-S4) and Residents 1- 5 (R1-R5). LPA attempted to interview R1 who was not at the facility during the investigation. The investigation revealed the following: #1 Allegation: Staff are mismanaging residents medications. At 11:00 AM,LPA conducted interviews with four (4) staff members (S1-S4), and 4 out of 4 staff members stated R1 was being assisted with their medications but had refused on several occasions which were documented at the time of refusals. LPA reviewed R1's facility file and records, which revealed that R1 had been assisted with their medications as prescribed by their physician but revealed R1 had refused medications on several occasions. LPA conducted interviews with Resident 1-5 (R1- R5) LPA was unable to interview R1 at the time of the visit. and R2-R4 stated they have received their medications daily and they do not think their medications are mismanaged by anyone. #2 Allegation:Staff do not ensure resident is provided a comfortable temperature. At 1:25 PM, LPA conducted interviews with four staff members 1-4 (S1-S4) and 4 out of 4 stated the temperature in R1's room would be warm from time to time but assistance would be given by showing R1 how to turn on the air conditioning unit (AC) in the room. During the tour of R1 room the AC was operating when turned on and cool air was felt. LPA also conducted interviews with Resident 1-5 (R1- R5) LPA was unable to interview R1 at the time of the visit and R2-R4 stated their AC unit was working and they have not experience any problems with their AC unit. During the tour of the facilities rooms LPA did not observe thermostats in any of the residents rooms 302,308, 311, 312, 318, and 319 but LPA did observe working AC units that were turned on and in working conditions dispensing cool air. During the tour of the facility LPA observed the thermostats ranged from 75-76 degrees. Continued.. #3 Allegation: Staff does not ensure resident's medical needs are being met LPA conducted interviews with four (4) staff members 1-4 (S1-S4), and 4 out of 4 staff members stated R1 and all residents are assisted with their medical needs daily but there were occasions when R1 would refuse help from staff members. Staff also stated scheduling and transportation is provided. LPA also conducted interviews with Resident 1-5 (R1- R5) LPA was unable to interview R1 at the time of the visit and R2-R4 stated staff members assist them with their medical needs. They were asked if appointments are required does the staff members assist them and their reply was yes. Based on interviews conducted, documents reviewed and observations the above allegations are found to be Unsubstantiated; meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted where this report was discussed and provided to Chanel Sanchez- Administrator at conclusion of the visit with appeal rights.