complaint·January 27, 2023

Regarding the allegation: Due to lack of care and supervision resident was verbally abused by another resident. The complainant alleged that a resident was being verbally abused by another resident. To investigate, the LPA conducted interviews with residents and staff. Interviews revealed that the residents have a history of picking fights with one another however it is not due to a lack of care and supervision. Resident #1 (R1) indicated that although they tried to establish a friendship with Resident #2 (R2) they just did not click. R1 stated that they only wanted to be left alone and denied claims that R2 was ever physically assaultive and began to avoid the dining room to stay away from R2. R2 expressed that R1 now sits with a group of residents that R2 used to sit with and were friends with. R2 indicated that they believe R1 did not want them to have any friends. Interviews with residents revealed that R1 and R2 do not agree on common issues such as seating arrangements in the dining room. Residents denied claims that R2 was verbally abusive. Residents further expressed positive experiences at this facility and denied otherwise overhearing, observing, or experiencing any verbal abuse from residents. Based on the information obtained, there is insufficient evidence to support the claim that due to lack of care and supervision resident was verbally abused by another resident . This allegation is deemed Unsubstantiated at this time. No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued to the Administrator.