complaint·April 7, 2023

Regarding the allegation: Staff stole residents personal belongings. It is being alleged that staff stole Resident’s personal belongings. To investigate, the LPA conducted interviews with residents and staff. Interviews revealed that the staff in question is no longer employed at the facility for unrelated reasons and was dismissed from their position about 3 years ago. Interviews with resident’s denied claims of any missing belongings. Initial complaint report with the name of the staff who allegedly took resident’s property, date when the incident possibly occurred were not consistent. Of the staff named, interviews with staff denied witnessing staff taking and/or stealing any resident belongings. Administrator Dion Gallarza informed and confirmed to the LPA that they do not have a staff by the name that was provided or that they have had any incidents of residents missing personal belongings. Residents further expressed positive experiences at this facility and denied otherwise observing or experiencing staff stealing personal belongings from residents. Based on the information obtained, there is insufficient evidence to support the claim that facility staff stole residents’ personal belongings. This allegation is deemed Unsubstantiated at this time. Regarding the allegation: Staff stole residents medication It is being alleged that staff stole Resident’s medication. To investigate, the LPA conducted interviews with residents and staff. Interviews revealed that the staff in question is no longer employed at the facility for unrelated reasons and was dismissed from their position about 3 years ago. Interviews with resident’s denied claims of any missing medications. Initial complaint report with the name of the staff who allegedly took resident’s medication, date when the incident possibly occurred were not consistent. Of the staff named, interviews with staff denied witnessing staff taking and/or stealing any resident medication. Administrator Dion Gallarza informed and confirmed to LPA that they do not have a staff by the name that was provided or that they have had any incidents of residents missing medication. Residents further expressed positive experiences at this facility and denied otherwise observing or experiencing staff stealing residents’ medication. Based on the information obtained, there is insufficient evidence to support the claim that facility staff stole residents’ medication. This allegation is deemed Unsubstantiated at this time. No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued.