complaint·October 23, 2024

Report Continued from LIC9099... On the allegation, unlawful eviction, it is the concern of the Reporting Party (RP) that facility issued an unlawful eviction to Resident #1 (R1). To investigate this complaint, LPA conducted in person interviews with the Administrator and R1 between 12:45 pm – 1:30 pm. LPA also obtained pertinent documents to the investigation and reviewed facility records. Interviews with R1 revealed that they were involved in an online scheme depleting all financial funds in June of 2024, which has been reporting to local law enforcement. R1 has contacted other agencies to try and obtain funds but has been unsuccessful. R1 states that their Social Security benefits have been temporarily suspended while the investigation is ongoing leaving R1 unable to pay rent. R1 stated they have not made payments to the facility since June 2024 and have not attempted to arrange a payment plan with the facility. Interview with the Executive Director (ED) confirm the statements. Interviews with the ED revealed that the facility has tried to work with R1 in assisting R1 with payment arrangements but R1 has not complied with any arrangements discussed. The facility has made multiple attempts to assist R1 including but not limited to accompanying at the Social Security office but all attempts for assistance have been denied by R1. Records reviewed and obtained revealed that the R1 has not made payments since June 2024 with a total balance of $12,624 as to date. Based on information obtained, there is insufficient evidence to support the allegation occurred. Therefore, the allegation of unlawful eviction is deemed unsubstantiated at this time. Exit interview conducted. A copy of the report and appeal rights provided.