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Inspection visit

Complaint

TERRACES AT PARK MARINO, THELicense 197602744
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

The investigation reveals the following: Regarding " Staff do not treat resident with dignity and respect”. It is alleged that S1 is rude and belittles the residents. The Administrator denied the allegation stating staff have never disrespected the residents and none of the residents complained about being disrespected. 5 out of 5 staff denied the allegation, stating they have never seen S1 or any staff disrespect or belittle the residents. 6 out of 10 residents denied the allegation, stating S1 never disrespected them, and they have not witnessed staff disrespect other residents. 4 out of 10 residents do not remember S1. LPA review staff files for S1 through S3 and did not observe disciplinary actions regarding the allegation. Based on LPA's interviews, investigation revealed: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted with Maria Quizon and a copy of this record provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Right to freedom from abuse and neglect

    Additional Personal Rights of Residents in Privately Operated Facilities: To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse.This requirement is not met as evidence by: Based on interviews and documents reviewed licensee did not ensure measurements were taken to prevent R1 from developing an unstageable wound on the left heel which poses an immediate risk to the persons health, safety, or personal rights of the persons in care.

  • No stage 3 or 4 pressure injuries

    Prohibited Health Conditions : (a) Persons who require health services for or have a health condition including, but not limited to, those specified below shall not be admitted or retained in a residential care facility for the elderly: (1) Stage 3 and 4 pressure injuries.This requirement is not met as evidency by: Based on interviews and documents reviewed licensee did not ensure R1 was provided medical care and not retained at the facility upon developing an unstageable wound on the left heel which poses an immediate risk to the persons health, safety, or personal rights of the persons in care.

  • Arrange appropriate medical and dental care

    Incidental Medical and Dental Care: (a) A plan for incidental medical and dental care shall be developed by each facility...: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents.This requirement is not met as evidence by: Based on interviews and documents reviewed licensee did not ensure R1was provided medical care in a timely manner after developing a wound on the left heel which poses an immediate risk to the persons health, safety, or personal rights of the persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 14, 2024 inspection of TERRACES AT PARK MARINO, THE?

This was a complaint inspection of TERRACES AT PARK MARINO, THE on March 14, 2024. The inspection found no deficiencies and no citations were issued.

Were any citations issued to TERRACES AT PARK MARINO, THE on March 14, 2024?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.