complaint·October 23, 2025

During the course of this investigation, it was found that the alleged victim did not reside or was a potential resident at the facility based on interview conducted with administrator and document review revealed resident roster received on 1/9/25 and on 8/7/25 does not list alleged victim as a resident. There are no records that indicate alleged victim resided at the facility prior to 1/8/25. This agency has investigated the complaint alleging Resident received unexplained injury due to neglect. We have found that the complaint was UNFOUNDED , meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. Exit interview was conducted with Maria Quizon via telephone a copy of this report was email to administrator for signature.