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Inspection visit

complaint

ARBOR VISTALicense 197602925
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

The investigation consisted of; review of requested/obtained documents; staff roster, client roster, R1’s face sheet, R1 placement agency contact, R1’s physician report dated 09/09/2025, R1’s medical/health summary dated 08/19/2021, a court ordered examination/competency evaluation dated 03/02/2015, R1’s third party caregivers. Review of R1’s court order dated 04/09/2015. Interviews with staff, residents and witnesses and LPA observations. NOTE: Due to the displacement of individuals from 2025 Eaton Fires, The facility, has been housing residents on an emergency basis, including R1. Regarding the allegation: Staff is sleeping in the same room as a resident . It is alleged that a facility staff person is sleeping in the resident’s room. Five (5) out five (5) staff denied the allegation. Staff interviewed stated that no facility staff person is sleeping in a residents’ room. Staff interviewed stated the R1 is a placement from the Eaton Fire and is a temporary resident since 01/08/25. Three (3) of four (4) witnesses interviewed stated R1 has a court order that was issued in April 2015. The court order allows R1 to be placed in a behavioral facility with constant 1:1 staff supervision that is provided to R1 on 24-hour basis for seven (7) days a week. R1’s placement agency placed R1 in the facility on 01/08/25, as a result of being displaced due to the Eaton Fires and informed the facility administrator of the details of R1’s court order. According to W1, R1 needs continuous and constant 1:1 staff supervision, therefore, per the court order, R1 is assigned two third party caregivers (W2, W3). W2 provides care and supervision to R1 for 24 hours/ 6 days per week and W3 provides care and supervision to R1 for 24 hours/1 day per week. R1’s placement agency assigned W2, W3 a bed in R1’s room to monitor and provide support to R1’s due to R1s behaviors issues. Based on records reviewed, interviews conducted. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted with Administrator Kim Commodore and a copy of LIC 9099, LIC 9099C were provided to Administrator Kim Commodore.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type B

    87468.1 Personal Rights of Residents in All Facilities (a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons.This Requirement was not met by evidence of: Based on interviews, S5 approached R1 and W2 in the dining room and spoke to R1 about R1's nightly accidents causing R1 to feel ridiculed and humiliated in front of other residents.

FAQ · About this visit

Common questions about this visit

What happened during the November 18, 2025 inspection of ARBOR VISTA?

This was a complaint inspection of ARBOR VISTA on November 18, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to ARBOR VISTA on November 18, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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