Skip to main content
ReadyRule homepageReadyRule

Inspection visit

complaint

GLEN PARK AT VALLEY VILLAGELicense 197603165
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Allegation: Facility did not ensure resident signed an Admissions Agreement Regarding the complaint, it was alleged that Resident 1 (R1) did not sign an Admissions Agreement. During today’s visit the LPA’s interviewed R1 in which R1 admitted they signed an admissions agreement but was not clear of the contents. During the initial visit conducted by the LPA’s on 12/16/21 a copy R1’s signed admissions agreement was obtained. After reviewing the admissions agreement, it was determined that R1 had signed and initialed all required areas of the admissions agreement. Based on the investigation, this allegation is deemed unsubstantiated at this time. Allegation: Staff are not providing a comfortable environment for resident Regarding the complaint, it was alleged that staff were not providing a comfortable environment for Resident 1 (R1) because they were being issued invoices. Additionally, R1 was feeling uncomfortable due to their inability to pay. An interview with R1 revealed that R1 felt that staff were doing their jobs and acted in a professional manner when issuing the invoices and requesting payment. R1 denied claims that staff were being rude, disrespectful, or demeaning. Interviews with randomly selected residents revealed that staff are respectful and act professionally. Based on the investigation, this allegation is deemed unsubstantiated at this time. No deficiencies cited at this time. Exit interview conducted and a copy of the report was issued.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87355(e)(2)Type A

    87355(e)(2) Criminal Record Clearance. (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) This requirement is not met as evidenced by:Based on record review, the licensee did not comply with the section cited above, as S1 and S2 have not been associated to the facility, which which poses an immediate health and safety risk to residents in care.

  • 87406(a)Type B

    874069A) Administrator Certification Requirements. (a) All individuals shall be residential care facility for the elderly certificate holders prior to being employed as an administrator.This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above, as the current Administrator Certificate for the current Administrator on file is expired, which poses a potential health and safety risk to residents in care.

  • 87224(a)Type A

    87224(a) Eviction Procedures. The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1) through (5). Thirty (30) days written notice to the resident is required…This requirement is not met as evidenced: Based on interview and record review, the licensee did not comply with the section cited above, as the issued eviction notice to R1 was invalid, which poses an immediate health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 21, 2021 inspection of GLEN PARK AT VALLEY VILLAGE?

This was a complaint inspection of GLEN PARK AT VALLEY VILLAGE on December 21, 2021. The inspection found no deficiencies and no citations were issued.

Were any citations issued to GLEN PARK AT VALLEY VILLAGE on December 21, 2021?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.