complaint·February 14, 2023

On the allegation that the ‘Resident sustained unexplained bruising while in care’; it is the concern of the complainant that R1 sustained an excessive amount of bruising on their thigh. The R1 was complaining of pain, and disclosed the bruises to the complainant. To investigate the allegation, on 02/11/2023, LPA Urena reviewed documentation provided to LPA Baisili. The record review did not provide evidence of the complaint, additionally the record review did not reveal medical records that document the bruises found on R1’s thigh. Furthermore, LPA Urena conducted a facility folder review in the CCLD Server (database), and the folder review did not revealed reports pertaining to the allegation. LPA Urena was not able to reach either R1 or complainant for an interview. Although this may have happened, there is insufficient evidence to support the allegation that the Resident sustained unexplained bruising while in care. Therefore, this allegation is deemed Unsubstantiated at this time. Exit interview conducted with facility representative. A copy of the report was issued.