complaint·May 14, 2024

Facility staff are violating resident’s personal rights. On the allegation that the facility staff violated the personal rights of the resident (R1), the reporting party’s concern is that the facility staff searched R1’s dresser and night stand drawers without R1’ permission. The LPA interviewed R1 who stated that staff had searched the night stand and dresser by opening drawers without R1’s permission. The LPA interviewed the facility’s staff about the search of R1’s night stand drawers and dresser drawers; and the staff stated that they conducted a search of the dresser drawers due to a preceding incident that took place in the R1’s room, which prompted the search for safety reasons. However, the staff stated that they had not asked for permission from R1 for the search of the drawers. Based on the information gathered through interviews, the staff searched the personal accommodations of R1 without permission. Therefore, the allegation of violation of personal rights, is deemed Substantiated at this time. Pursuant to Title 22, California Code of Regulations (CCR), the following deficiency is cited (refer to LIC 9099-D). Citations were issued. Exit interview was conducted. A copy of the report and appeal rights were issued. Facility staff retaliated against resident. On the allegation that the facility staff retaliated against the resident, it is the concern of the reporting party that staff retaliated against the resident by taking away their personal hygiene items. The LPA interviewed R1 who stated that at some point during the search of a dresser drawer in their room being conducted by staff, the R1 witnessed the staff remove personal hygiene items from a dresser drawer, however the R1 added that they left the room at the point of the search. When the R1 returned to their room, R1 observed all the personal hygiene items neatly placed back inside the dresser drawer. The LPA interviewed the staff, who stated that they conducted a search of the dresser drawers due to a preceding incident that took place in the R1’s room, which prompted the search for safety reasons. The staff stated that they indeed had taken out the hygiene items out of the drawer, which they placed on top of the dresser. Once the search was completed, the staff placed back the hygiene items in the drawer, and never removed the items from the room. Based on the information obtained from interviews, the interviews revealed that the items were not removed or taken away from R1’s room as a form of retaliation. Therefore, the allegation that the facility staff retaliated against resident, is deemed Unsubstantiated at this time. No citations were issued. Exit interview was conducted. A copy of the report was issued.