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Inspection visit

complaint

COURTYARD PLAZALicense 197603560
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

placed in isolation. When the discharge paperwork was written up on 12/12/23, R1 contacted the Administrator to advise her that R1 was going to be discharged that day(12/12/23). Witness #1 also contacted the Administrator about R1's discharge. Per discussion between the Administrator and Witness #1, the resident would be out of the 5 day isolation period on 12/14/23 per physician's note. The Administrator indicated that Resident #1 could return once the isolation period was completed. No one told R1 or W1 that resident could not return to the facility. Also, per facility staff interviews, hospital staff made references to dates of return, the facility did not. The return date of 12/19/23 was never mentioned by facility staff. Witness #1 relayed the date that the isolation would be completed to Resident #1 and per Witness #1, Resident #1 was okay with it. Resident #1 was also being indecisive. Resident#1 would tell the hospital staff that they wanted leave and than change their mind. This went back and forth with the hospital staff. The facility staff was also getting calls from different nurses about the discharge. Per interview with Witness #1, a skill nursing facility that accepts Covid-19 patients was located today and resident could be discharged today to the nursing home if R1 wanted. This option would allow R1 to stay longer if the stay needed to be extended since R1 is indicating continued vomiting and excruciating pain. Per information provided by Witness #1, R1 was advised of the availability at the skilled nursing facility but R1 refused be discharged to the nursing home today(12/13/23). Per Witness #1, the only option available to R1 now is to wait out the isolation period so R1 could return to facility if there are no complications. Per interview with Resident #1, resident was made aware on 12/12/23 that the isolation period was over on 12/14/23 but the hospital case worker indicated that the isolation period was until 12/19/23. Per Witness #1, this was due to mis-communication. Based on the information received through the interviews conducted on today's visit, the finding for the above allegation is unsubstantiated. Exit interview was conducted.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    Based on observation, the licensee did not comply with the section cited above per tour of the resident rooms - bedrooms #111, 126, 220, 221, 226 the horizontal blinds on the window and doors were observed missing slates or were broken which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87303(f)(3)Type B

    Based on observation, the licensee did not comply with the section cited above per tour of the back parking lot, all the facility dumpsters stored in the back parking lot containing discarded items, including food items were left wide open which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 87307(a)(3)(E)Type B

    Based on observation, the licensee did not comply with the section cited above per the rooms inspected, bedrooms #231 and bedrooms #236 contained only one dresser each. The other residents were using their desk drawers as dressers whiich poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 13, 2023 inspection of COURTYARD PLAZA?

This was a complaint inspection of COURTYARD PLAZA on December 13, 2023. The inspection found no deficiencies and no citations were issued.

Were any citations issued to COURTYARD PLAZA on December 13, 2023?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.