complaint·May 21, 2024

located on the patio and sleep in R2's bed. R1 was very possessive of R2. R1 would be verbally abusive with R2 and would send vulgar and threatening text messages and made multiple calls to R2's cell phone and R2 would turn off the phone. Around this time, R1 also threw hot coffee on R2's face because they were angry that R2 was ignoring them. R2's family were notified and the police were called. The police spoke with R1 and staff and did not do anything as no crime was committed. The Administrator spoke with R1 about this incident and outpatient mental health services were arranged. R1 attended the mental health services for a couple of months and then R1 decided to quit. Administrator was told that R1 was not going to attend anymore and preferred to see their own doctor. R1 also saw the facility doctor a few times and quit. In early April 2024, R1 and R2 got back together for a few weeks and R2 broke up again with R1 on 5/1/24. The reason for both the breakups were due to R2's health and not being able perform and fulfill the duties of the relationship. R2, who is 83 years old, is fourteen years older than R1. R1 wanted to desperately marry R2 and at one point in their relationship when R2 was hospitalized and sedated, R1 brought a rabbi to the hospital to marry them. Per information provided, R2 is still legally married. About a week prior to the second break up, R2 spoke with the Administrator and asked her to speak with R1. R2 did not want to be in a relationship with R1 and wanted to be left alone. Before the Administrator could speak with R1, R2 broke up with R1 on 5/1/24. On 5/3/24, without the Administrator's knowledge, R1 went to court to file a restraining order on R2 alleging that R2 had squeezed R1's head and neck and now is afraid. The restraining order was denied. The police was also called by R1. Per information provided, when the police asked about the head squeezing incident R1 was inconsistent. R1 could not remember when it happened, where it happened or provide the details of the incident. Nothing was done by the police. R1 was simply told to stay away from R2. Per LPA Yee's interview with R1, the resident could not tell LPA Yee where the head and neck squeezing incident occurred. Per R1, the incident happened about a week ago but does not remember the day it happened, where it happened and time of day it happened or what lead up to the incident. Upon further questioning R1 stated that maybe it happened upstairs while they were sleeping in their room at night. R1 does not know how R2 got in the room and does not remember if their room was locked. R1 was getting upset with LPA Yee, saying that LPA does not believe them. Per R1, they have a court hearing on 5/28/24 and stated that they have no evidence or witness to the alleged incident and is relying on the court to take their word because they are honest. Per interview with R2, they never squeezed R1's neck or head. Per interviews conducted, R1 is the aggressor. R1 has been asking residents to go to court on 5/28/24 to testify against R2 but everyone has indicated that they did not see anything. Resident #4 who refused to get involved received nasty text message from R1. Per Staff interviewed, they have always stepped in when R1 has been nasty to R2 and addressing other residents concerns when R1 gets angry at them for refusing to go to court with them. R1 has accused them of not enforcing the restraining order that was denied. R1 states that the Administrator called them a vulgar name and staff hates them. Based on interviews and record review, there is insufficient evidence to support the claim that staff failed to provide a safe environment to the resident in care, therefore the allegation is deemed unsubstantiated at this time. No deficiencies were cited on today's visit. Exit interview was conducted and a copy of this report was provided.