complaint·August 25, 2025

were missing a chicken leg and a bottle of water. Per interview conducted with Resident #1, they were asked why they believed that staff took the frozen chicken leg, bottle of water and all their compression socks. Resident #1 stated that they did not say that staff took those items. Per Resident #1, anyone could have taken it. They do not know who took them. They were also missing Social Security and IRS paperwork. Per Resident #1, they reported the theft to the police and the police helped them look for the paperwork and were able to locate the cover sheets for the social security in the night stand drawer. Per Resident #1, the paperwork was kept in their suitcase. Resident #1 refused to allow staff to help them locate the missing items when LPA Yee offered the staff's services. Per Resident #1, the caregivers and housekeepers all have keys to their room. Per Resident #1, no one should be coming into their room. Per resident, they used to leave their sliding glass door to the balcony ajar in the morning. Resident #1 also indicated that their room would be full of smelly gas like smoke in the early morning and does not know where it was coming from. It could be coming from the air vents or from the outside because the sliding glass door was ajar. Resident #1 indicated that they recognize cigarette smoke but couldn't identify the smelly smoky gas in their room. Per interviews conducted with Staff, they cannot imagine how anyone could take anything from Resident #1's room. The resident is very anxious and never leaves the room and staff do not enter the resident's room when they are not there. Resident #1 does not go down to the dining room and does not participate in any activities. Resident #1 orders food twice a week from InstaCart. Resident #1, does not allow anyone in their room. During the interview conducted with Resident #1 in their room, LPA Yee was shown a gallon sized plastic zip log bag with multiple pairs of socks inside and a sandwich sized zip lock bag supposedly containing drug paraphernalia that was wrapped in a facial tissue. These bags were given to staff at the end of the interview. Resident #1 claimed that the socks were not theirs and the sandwich bag did not contain any drug paraphernalia when the contents were emptied on to a towel. It contained about 5 sandwich bags and the cap of a makeup pencil. Interviews conducted with the Staff #1 and Staff #2, they deny that they took anything from the resident or threw any paperwork out by accident. Per the Administrator, Resident #1 never reported to her that their compression socks and paperwork was missing. She is only aware that Resident #1 was missing a frozen piece of uncooked chicken because the police called her about the missing chicken. At this time there is insufficient evidence to support the allegation that the staff do not safeguard the resident's personal belongings. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated at this time. Exit interview was conducted.