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Inspection visit

complaint

COURTYARD PLAZALicense 1976035601 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst(s) Zabel Chochian and Christine Yee met with Assistant Administrator Aaron Finegold and later with the Administrator Brittney Buchannan. Reason for the visit was discussed. In reference to the allegation above, it was reported that the facility does not maintain sufficient hot water delivery throughout resident bathrooms. To investigate this allegation, LPA began the physical plant tour from approximately 10:00am to 12:15pm. Durinng the tour LPA inspected eight (8) resident rooms/bathrooms, interviewed staff and residents. The hot water in rooms 332, 130, 128, 126, and 231, measured from 93.5 to 102.1 degrees fahrenheit; rooms 333 and 337 measured from 108.7 - 111.4 degrees fahrenheit; room 212 measured at 122.8-124 degrees fahrenheit. Although during the visit, Mr. Finegold stated that they are work on replacing pipes to rectify the issues, it was determined, that the facility hot water is not consistantly within the required range (105-120) at this time. Based on the information gathered during todays's investigation, allegation "Facility's hot water is in direpair" is SUBSTANTIATED at this time.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(e)2Type B

    Maintenance and Operation. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F and not more than 120 degree F.This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above, as water temperature measured in four (4) out of the eight (8) resident rooms were below 105 degree F; one out of eight rooms was above 120 degree F. This poses a potiential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 25, 2025 inspection of COURTYARD PLAZA?

This was a complaint inspection of COURTYARD PLAZA on November 25, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to COURTYARD PLAZA on November 25, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Maintenance and Operation. Hot water temperature controls shall be maintained to automatically regulate the temperature ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.