Complaint·October 27, 2022

INVESTIGATION REVEALED THE FOLLOWING: Allegation: Staff did not address a resident's change in medical condition. The details of the complaint alleges the staff did not address resident #1 (R1's) change in medical condition. The complainant states the (R1) has ongoing issues in which mental, financial and medical self neglect are ongoing concerns. According to the complainant, the facility staff and management are compliant. There is no "neglect or lack of care" for (R1) at this facility. (R1) is being provided shelter, food and assisted daily living activities (ADLs) as well as in-house medical physician for (R1's) health services. The complainant reported it is (R1) who is not in compliant with the rules and regulations and there are concerns for (R1's) mental and physical health condition who refuses to receive medical care. (R1) self-admitted at this facility on 8/29/22. Since (R1's) admittance, (R1) has an obligation to pay rent which he has not comply since his move-in. The complainant states (R1) was served with an 30-Day Notice to Vacate on 10/12/22. The Department interviewed resident #1 (R1) who was unwilling to release any information. (R1) admitted refusal to medical services provided by facility. (R1) gave inconsistent information in regard to his eviction. The Department observed the facility continues to provide shelter, meals, medications and care services to (R1). These services have not been interrupted in lieu of the resident's eviction. Interviews conducted with residents #2-#8 (R2-R8) were complimentary of overall operation of staff and management. (R2-R8) claimed the staff are responsive to changes in their medical condition and did not have issues on this matter. Interviews with (S1-S3) verified the facility continues to provided shelter and services to (R1) and there has been no neglect or lack of care in association to (R1's) well-being. (S1-S3) verified (R1) has been served with a 30-Day Notice to Vacate for failure to comply with the Admissions Agreement despite multiple warnings and counseling. Based on the information gathered, an inspection of the facility, observation, analysis of (R1’s) service records, and interviews conducted, the Department found no evidence to support the allegation mentioned in this complaint. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation, did or did not occur, therefore the allegation is Unsubstantiated. An exit interview was conducted with Yazdi, and a copy of the report was provided.