Complaint·May 24, 2023

The investigation revealed the following: Regarding allegation #1: Facility failed to safeguard residents’ property. On 05/24/23, LPA interviewed S1-S6. 6 of 6 staff all denied the allegation that the Facility failed to safeguard residents’ property. All staff reported that there was never an incident where one resident stole another residents’ wheelchair. All staff states that the resident is confused and did not have a wheelchair upon admittance. LPA conducted a review of the residents’ (R1) file and on the client/resident personal property and valuables form, there is no mention of a wheelchair, only personal clothing. Moreover, on the residents clothing and possessions form there isn’t anything that states the resident had a wheelchair upon admittance to the facility. S1 stated that there is a safe in S2s office that can be used by the residents if they have valuables to store. They would need to itemize the inventory on a document, sign, and then store it in the safe. Otherwise, they all have keys to their rooms and can lock the door once they leave. On 05/24/23, LPA interviewed R1-R10. R2-R10 denied the allegation that the Facility failed to safeguard residents’ property. R2-R10 all state that the facility does a great job at safeguarding their valuables. R1 stated that a resident was seated in the dining-room and R1s wheelchair was lined up with other wheelchairs to the side. When R1 went to retrieve R1s wheelchair, it was missing. R1 indicates that R1 has seen another resident with R1s wheelchair (name of other resident is unknown). LPA interviewed residents and staff and could not corroborate that the incident occurred. Based on interviews and records reviewed there is insufficient evidence to support the allegation: Facility failed to safeguard residents’ property. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. There were no deficiencies cited on today’s visit. An exit interview has been conducted and a copy of the Complaint Report was provided to Administrator, Lida Zarafshan.