complaint·June 4, 2021

Allegation 2. Staff made verbal threats to resident. LPA began a facility tour at about 11:50am. LPA was able to speak with 10 residents residing at the facility. Interviews were conducted throughout the facility from 11:50 am to 1:30pm. Out of all 10 residents interviewed, one resident (R1), did state that R1 had issues with the administrator, but R1 has never had verbal threats made in their direction. All other residents stated that they have never been treated poorly at the facility and have never felt threatened. All staff stated that they have never threatened a resident nor have they heard any other staff threatening residents. Based on information received through resident and staff interviews, this allegation is deemed UNSUBSTANTIATED.