Facility-requested visit·December 7, 2022

During the complaint investigation for complaint # 31-AS-20221201090344, Administrator Sofi Druker requested guidance from Licensing Program Analyst (LPA) Nicholas Reed. At 11:45 a.m. on 12/7/22, LPA initiated a case management visit. From 11:45 a.m. to 12:40 p.m. LPA interviewed the Administrator Sofi Druker and Resident #1 (R1). LPA attempted to assist the maintenance of a broken call system pull cord in R1’s bathroom. Multiple attempts to fix the call system were made. In respecting the personal rights of R1, the facility will wait to fix the call system until R1 leaves the facility or requests maintenance. The call system pull cord in the main part of R1’s room was functional. Exit interview conducted. Copy of Report provided.