Complaint·June 22, 2022

INVESTIGATION REVEALED THE FOLLOWING: Allegation: Personal Rights Based on a review of resident and staff rosters it was determined that resident 1 (R1) does not reside at this facility. LPA Cifuentes found that R1 has never been a resident at this facility. LPA found that R1 resided at a skilled nursing facility located adjacent to the assisted living facility. LPA received admissions record for R1 confirming dates of admittance to skilled nursing facility as well as their last date of residence. LPA received a letter from director of skilled nursing that confirms that resident lived solely at the skilled nursing facility and not at the assisted living facility. LPA spoke with witnesses (W1-W2) who confirmed that resident resided in skilled nursing and not at assisted living facility. This agency has investigated the complaint alleging "Personal Rights". We have found that the complaint is unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. Exit interview conducted and a copy of this report was provided to administrator Edgardo Galan.