Complaint·August 25, 2023

Allegation: Staff are imposing restrictions on resident’s visitation. The allegation alleged that staff are restricting a resident’s ability to use their wheelchair to go and see other people in other buildings. Durning interviews with Administrator (A1), stated the facility has a resident who like to go over to one of the other buildings on campus for meals. Due to their level of care and being non-ambulatory, it requires a staff from their building to accompany them to the other building for meals which takes away staff from their building. Interviews with Administrator and Staff (A1 and S1-S5) six out of six stated the resident goes over to the independent living building for lunch 2-3 times a week depending on staffing. Additionally, six out of six staff stated that there are opportunities for residents from the other buildings to come over for morning exercise, they come to do activities and outings, and there are events where all the buildings get together. Interviews with Residents (R1-R7), seven out of seven stated they are provided activities where they are able to interact with residents from the other buildings. Additionally, six out of seven residents stated their personal rights are respected by staff. During the tour, LPA observed morning exercise, water aerobics, and activities, where residents from all buildings were involved and visiting. LPA reviewed activity scheduled and saw multiple activities and events for residents from all buildings to be together and interact. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated .