complaint·June 7, 2022

Based on interview and record review, R1 needed a higher level of care than the facility offered to treat R1’s pressure ulcers. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore the allegation is deemed UNSUBSTANTIATED at this time. Resident's needs are not being met. Regarding the allegation above, it was alleged staff did not assist R1 with bathing or incontinence needs. To investigate the allegation LPA Lefian interviewed S1 at 9:49 a.m. on 06/05/2020 and LPA Reed interviewed S1 and S2 at 12:15 p.m. on 06/07/2022. S1 told LPA Lefian that the facility offered to remove R1’s excrement. The facility has also offered to bathe R1, yet R1 refused. S2 told LPA Reed the facility constructed an extra large toilet seat to accommodate R1. S1 told LPA Reed R1 always refused bathing and assistance with toileting. Based on interviews, the facility offered R1 adequate assistance with bathing and toileting. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore the allegation is deemed UNSUBSTANTIATED at this time. Exit interview conducted. Copy of report provided.