Complaint·July 20, 2023

(Continuation from 9099) LPA conducted interview one (1) out of one (1) staff at 11:55AM. Staff interview revealed that facility temperature was comfortable for residents in care. Based on inspection, observation, and interviews there is an insufficient information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. It was alleged that swamp cooler is in disrepair. Swamp cooler is blowing out hot air. Upon inspection, LPA observed, two (2) swamp coolers, three (3) air conditioners and one (1) fan blowing cold air in the facility. All residents interviewed during this visit indicated that the swamp coolers, air conditioners and fan were all operating fine. R1 agree that the swamp coolers and air conditioners were working fine because they were replaced a couple days ago. Staff interview revealed that recently the swamp coolers and air conditioners were replaced with new once. Based on inspection, observation, and interviews there is an insufficient information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. Exit interview conducted. Copy of report was provided.