complaint·May 25, 2021

Thermostat #4(T4) at 76 degrees in hallway adjacent to room #119. Thermostat #5 (T5) at 75 degrees in hallway adjacent to room 232 and thermostat #6 (T6) at 74 degrees in hallway adjacent to room #226. Licensee explained that facility thermostats are connected to an application that allows licensee, administrator, and maintenance person to control the temperature from their cellphone and facility has a key accessible to adjust the thermostats if necessary. During the visit on 5/25/21 LPA Flores observe thermostat in second floor next to room #231 reading 77 degrees and set up at 77 degrees, and thermostat in first floor next to room #120 reading at 75 degrees. During interviews 4 out of 6 residents interview stated facility keeps a comfortable temperature and if they notify staff temperature gets adjusted right away. 2 out of 6 residents stated that it could get too cold or too hot but they notify staff and they adjust temperature according, an/or use heater or fan in their room. 5 out 5 staff interview stated facility is kept at a comfortable temperature, residents haven't reported temperature to be uncomfortable, and 3 out of 5 staff stated to have the application on their cellphone to adjust temperature if necessary. Based on observation and interviews conducted the preponderance of evidence standard has been met, therefore the above allegation(s) are found UNSUBSTANTIATED. Exit interview was conducted with Lydia Pabion administrator and a copy of this report was provided.