complaint·June 11, 2021

The incident report describes that the presence of bed bugs was identified on 5/18/2021, an inspection was conducted on 5/20/2021, and a fumigation of the facility took place on 6/2/2021. During that time, the residents and staff were temporarily relocated to a hotel. Based on the investigation, there is sufficient evidence to support the claim that the facility had bedbugs. This allegation is deemed Substantiated at this time. Regarding the allegation: Facility is in disrepair. It was alleged that there were items in the facility that required repair, specifically in the medication closet. The LPA conducted a physical plant tour at 12:03pm and identified no immediate concerns. During today’s visit at 12:59pm, the LPA and staff observed the medication cabinet. The LPA observed the lights in the medicine closet, and identified that there were three battery operated lights – one on the wall, a flashlight, and a handheld light. Whereas a flashlight was working, the other lights in the cabinet were not operable at the time of observation. Based on the investigation, there is sufficient evidence to support the claim that the facility is in disrepair. This allegation is deemed Substantiated at this time. The following deficiencies were observed (See LIC 809-D) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of the report was provided, along with appeal rights.