complaint·March 15, 2024

S1 also stated R1 refused medications and the responsible party came the following morning, called an ambulance at around 09:00 AM and never returned. During interview with other parties, they stated facility never provided the Admissions Agreement or any other paperwork. Based on interviews, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. --- Staff inappropriately recorded resident It was alleged that staff recorded Resident #1 (R1). To investigate the allegation, on 10/09/2023 LPA conducted a physical plant tour at around 10:00 AM and interviewed two (02) staff between 11:30 AM to 12:30 PM and interviewed three (03) residents from 1:30 PM to 2:30 PM. During the physical plant tour, LPA did not observe any cameras or recording devices in the facility. During interviews with staff, all staff stated they do not record residents. During interviews with residents, all residents stated that they are aware of ever being recorded in the facility. During interviews with other parties, they stated they were shown videos of the R1 sleeping on the couch. Based on interviews, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. No health and safety hazards noted during the visit. Exit interview conducted. Copy of this report issued.