complaint·May 14, 2025

would call for the refill prescription, and deliver the resident medication to the facility themselves. LPA interviewed four (4) of four residents. Interviews with these four residents do not corroborate with the allegation of them being given expired medicine. In addition to interviews, LPA reviewed the facility medications and medication records for storage and documentation. Per review, LPA did not observe any expired medications kept, stored or recorded on file. Administrator stated medications that has expired have either been returned to the family or pharmacy for disposal. Based on the information obtained, there wasn't enough evidence to prove that staff are administering expired medications to the residents. Therefore, the allegation is deemed Unsubstantiated at this time. Staff do not treat resident(s) with dignity and respect: In regards to the allegation, it was reported that garbage bags are placed around residents. It was also reported that licensee does not provide a clean and safe environment, only cleaning when the licensing agency shows up to the facility. Interview with the administrator and two (2) of two staff deny the allegation of garbage bags being left all around the residents, and not providing residents with a clean and safe environment. Interviews with four (4) of four residents have no complaints or concerns of staff not treating them with dignity and respect, staff leaving garbage bags all around them, or not providing them a clean and safe environment. All residents stated they are happy with the care and supervision provided to them, and that all their needs are met. In addition to interviews, LPA conducted a physical plant inspection of the facility to insure compliance with regulation. Per LPA's observation during the physical plant inspection, the facility was clean, safe, sanitary and in good repair. Based on the information obtained, there wasn't enough evidence to prove that staff do not treat the residents with dignity and respect. Therefore, the allegation is deemed Unsubstantiated at this time.