complaint·September 19, 2024

During interviews with residents, two (02) of four (04) residents stated they are checked on frequently for incontinent care, changed often and are not left soiled for an extended time. LPA was unable to interview other residents. Based on interviews and observations, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. --- Facility staff not providing meals to residents. It was alleged that staff do not feed the residents at mealtimes. To investigate the allegation, on 07/12/2024 LPA conducted physical plant tour at around 01:30 PM, interviewed one (01) staff and two (02) out of four (04) residents between 02:30 PM to 03:30 PM. During the physical plant tour, LPA observed residents being offered mid-day snacks. LPA also observed at least seven (07) days perishable and two (02) days non-perishable foods in the facility. During interviews with staff, Staff #1 (S1) stated that residents are served breakfast, lunch, dinner and offered snacks throughout the day. During interviews with residents, two (02) of four (04) residents stated they are served all meals and that snacks are available upon request. LPA was unable to interview other residents. Based on interviews and observations, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. No health and safety hazards were noted during the visit. Exit interview was conducted and a copy of the report was issued.