complaint·May 5, 2022

Regarding Allegation: S taff kissed a resident. Administrator and staff stated they do provide affection and a kiss on the head of forehead of the residents occasionally. W1 stated it was ok with W1 that staff do that for the resident and R1 stated she liked the affection that staff provides by hugging and kissing R1 on the forehead. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED Regarding Allegation: Resident developed sepsis while in care. Administrator denied that facility was responsible for sepsis or resident and review of documents did not reveal any information that facility was responsible. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED Regarding Allegation: Resident developed a UTI while in care: Investigation Revealed: Based on information gathered, observations of staff interactions with residents, and interviews conducted; LPA did not find evidence to support the allegations above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, the allegation is UNSUBSTANTIATED Regarding Allegation: Staff ignored resident. Based on information gathered, observations of staff interactions with residents, and interviews conducted; LPA did not find evidence to support the allegations above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED Regarding Allegation: Staff not serving nutritious meals: Based on information gathered, observations of meals served, food supplies, staff interaction with the residents while assisting with meals, and interviews conducted; LPA did not find evidence to support the allegations above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED (CONTINUE ON 9099C) Regarding Allegation: Resident being confined to recliner chair: Based on information gathered, observations of staff interactions with residents and taking them outside during visit, and interviews conducted; LPA did not find evidence to support the allegations above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED Regarding Allegation: Staff not providing adequate supervision to residents: Investigation Revealed: Based on information gathered, observations of staff interactions with residents, and interviews conducted; LPA did not find evidence to support the allegations above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED Regarding Allegation: Facility did not issue a refund to resident’s responsible party: Investigation Revealed: Based on information gathered, interviews conducted; LPA did not find evidence to support the allegations above. Administrator provided invoice and explained the charges and monies refunded to responsible party. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED Regarding Allegation: Resident’s personal items are missing: Investigation Revealed: Based on information gathered, and interviews conducted; and lack of inventory list when resident was brought to facility and left facility. LPA did not find evidence to support the allegations above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, the allegation is UNSUBSTANTIATED Regarding Allegation: Staff administering medication to resident without approval. Investigation Revealed: Based on information gathered, and interviews conducted; LPA did not find evidence to support the allegation above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, the allegations are “ Unsubstantiated”.