complaint·February 14, 2022

Seven (7) out of seven (7) residents could not corroborate the allegation. Resident interviews revealed that residents did not fell off bed and being left on the floor for an hour. Five (5) out of five (5) staff denied the allegation. Staff interviews revealed no residents were left on the floor for an extended period of time. File review did not reveal incident happened on R1 related to the allegation. LPA did not observe residents were fell off the bed and left on the floor for an extended period of time during the visit. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. In regard to allegation "Facility staff do not allow residents to have visitors", it was alleged that facility staff did not allow resident #1 to have a visitor, a former resident. Seven (7) out of seven (7) residents could not corroborate the allegation. Resident interviews revealed that five (5) out of seven (7) residents stated they have no issue with visitors coming for visits. Two (2) out of seven (7) residents stated their visitors may meet residents at the outside areas. Five (5) out of five (5) staff denied the allegation. All five staff interviews revealed that visitor was acting aggressively at the entrance and therefore, that person was not allowed for entry due to the safety concern. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Administrator and a hard copy was provided.