Skip to main content
ReadyRule homepageReadyRule

Inspection visit

complaint

ARCADIA GARDENS RETIREMENT HOTELLicense 1976061451 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Review of the admissions agreement: Appendix C, 4. Timing of Refund/Credit- Any refund due under Section 3 above shall be paid to you within fifteen (15) days of issuing the notice of termination. Facility was notified by residents’ family on 07/05/25, in writing due to facility not being able to provide the level of care needed for the resident. Correspondence between residents’ family and admissions manager, agree higher level of service needed and facility not able to provide. Seven (7) out of eight (8) residents interviewed could not corroborate this allegation, residents did not have issues with refunds from the facility. Based on records reviewed and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. Deficiencies are being cited according to California Code of Regulations, Title 22. Citation was issued, exit interview was conducted with Pamela Parsons-Administrator. A copy of this report 9099, 9099C and 9099D were given. Copy of Appeals rights given.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87507(E)(1)(a)Type B

    87507-Admissions agreement. (E) Preadmission fees shall be refunded according to the following conditions:1. A 100 percent refund of a preadmission fee shall be provided to an applicant or the applicant’s representative if: a.The applicant decides not to enter the facility prior to the facility completing a preadmission appraisal as defined in Section 87457. This requirement was not met by: the facility failed to refund advanced deposit to resident within fifteen days as wriiten in the admission agreement.

FAQ · About this visit

Common questions about this visit

What happened during the August 12, 2025 inspection of ARCADIA GARDENS RETIREMENT HOTEL?

This was a complaint inspection of ARCADIA GARDENS RETIREMENT HOTEL on August 12, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to ARCADIA GARDENS RETIREMENT HOTEL on August 12, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87507-Admissions agreement. (E) Preadmission fees shall be refunded according to the following conditions:1. A 100 perce..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.