Complaint·October 23, 2023

On 10/23/23, LPA obtained Resident and Staff rosters, R#1-R#4 file (ID/emergency information, Admission agreement, Physician's report, Needs and Services Plan, Mars). LPA obtained R#4 admission and discharge dates. LPA reviewed R#1-R#4 Preplacement appraisal information, Resident appraisal, Resident personal property and valuables files (June, July, August, September). LPA requested and received the following documents and files for R#1-#4: Resident Roster, Staff Schedule R#1-5 (Face sheet, Physician's Report, Admissions agreement, Pre-Appraisal, Needs and Services Plan.) Documents were received at the time of visit. On 10/23/23 from 11:18 am – 2:50 pm the Department interviewed (4) out of (66) residents (R#1-R#4) and (4) out of (66) reported no issues with personal items missing. On 10/23/23 from 11:18 am – 2:30 pm the Department interviewed (5) out of (21) staff (S#1-S#5) and (5) out of (21) reported no issues with personal items missing. Regarding Allegations: “Staff did not safeguard resident's personal items.” The investigation revealed the following: Regarding the allegation “ Staff did not safeguard resident's personal items. ” 4 out of 4 resident interviewed disagreed with the allegation and denied having any issues with safeguarding of their personal items. 5 out of 5 staff (S#1-S#5) denied the allegation, S#1-S#5 denied not providing safeguard resident's personal items. Interviews conducted with S#1-S#5, stated that the staff if asked to safeguard residents’ personal items they are to sign documentation to safeguard resident’s personal items. Interviews conducted with R#1-R#4 stated they have never had problems with staff and notices concerning personal items. In (R4)'s records show that, from 01/25/2007 to 07/11/2022, (R1) transitioned to the hospital from Golden Manor Rest Home. As a result of transition, (R1’s) medications did remain consistent per S#1. According to Medication Administration Records for (R#4), medications were taken daily, and no medications were missed or refused between 01/25/2007 to 07/11/2022. There were no non-prescribed medications issued by Golden Manor Rest Home per record review. Per record review #R4 has Scheophrenia Paranoid Disorganized per UCLA Family Health Center, 1920 Colorado Ave., Santa Monica, CA 90404. Based on LPA’s observation, interviews conducted, and record review, the preponderance of evidence standard has not been met. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) are unsubstantiated. An exit interview was conducted, and a copy of the report was given to Administrator, Mark Ingber.