complaint·October 27, 2025

Stated R1 makes false accusations and was physically aggressive at the facility. Said R1 walked to the donut shop up the street and they called 911. He ended up at Whittier Hospital and family member said it was him who took R1 to the VA and it's not true that R1 was abandoned. Case Manager at the VA for R1 stated that it definitely wasn't abandonment in regards to R1. R1 was very aggressive and a danger to staff and residents. Said R1 wanted to go to the hospital saying was sick. Has had multiple ER visits. Spoke with staff who stated that the family member of R1 had taken him to the VA and thus it is not true about being abandoned. Family member told them it's too much with his behaviors so he would take to the VA Hospital. Resident's R2-R8 all stated that staff are really good. Said they are treated well. Said staff aren't inappropriate that it is resident's inappropriate toward staff. Resident R6 and R8 stated that R1 was screaming that he hates it here, throwing tables, chairs, library books and scaring alot of resident's. Stated that staff did a good job of calming down R1. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. In regards to the allegation Illegal eviction based on interviews conducted and information gathered it was revealed by the family member of Resident R1 who stated that the facility did nothing wrong and that they are nice people. Stated that R1 makes false accusation's saying they stole his wallet, but the hospital called saying they had it. Told him they stole his boots and then they were found. Said R1 has memory problems and also was physically aggressive to staff and resident's. Said it is not true that it was an eviction. Case Manager at the VA for R1 stated that it definitely wasn't an eviction in regards to R1. Stated it was R1 who didn't want to return and was a danger to himself and others at the facility. R1 was very aggressive and a danger to staff and residents. Said R1 wanted to go to the hospital saying was sick. Has had multiple ER visits. Spoke with staff who stated that the family member of R1 had taken him to the VA . Family member told them it's too much with his behaviors so he would take to the VA Hospital. Stated R1 wanted to go back to the Ridgecrest area and kept screaming I hate it here. Resident's R2-R8 all stated that staff are really good. Said they are treated well. Said staff aren't inappropriate that it is resident's inappropriate toward staff. Resident R6 and R8 stated that R1 was screaming that he hates it here, throwing tables, chairs, library books and scaring alot of resident's. Stated that staff did a good job of calming down R1 and never did staff threaten R1 with eviction. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.