complaint·February 9, 2024

The investigation revealed: LPA took tour of entire facility with Administrator and noticed room #2 #8 and #21 had water damage on the ceiling. One room had a bucket to collect water and it had about 2 inches of water in the bucket. The floor was also covered with wet bed pads to absorb the leakage. LPA interviewed 4 staff and 3 of 4 staff denied the allegation, and one staff stated that there was a small leak in the kitchen, but has been fixed. LPA did not observe any leaks in the kitchen, but there was some damage to the ceiling, and Administrator stated maintenance man and himself are repairing it. LPA interviewed 5 residents and 5/5 could not collaborate with the allegations and all 5 stated that their rooms do not have leaks. LPA did not observe any of the rooms that were occupied to have leaks. Based on LPA observations during tour of facility with Administrator, the preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED . Per California Code of Regulations, Title 22 the deficiencies issued were documented on LIC 9099D.