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Inspection visit

Routine inspection

TURNING POINT QUALITY CARELicense 1976065883 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Erik Zaragoza conducted an unannounced Required 1-year visit using the full Care Compliance and Regulatory Enforcement (CARE) Tools. LPA met with Neldie Kambey, caregiver for the facility, and explained the purpose of the visit. Administrator/Licensee Wilma Carstensen arrived shortly thereafter. There are five (5) residents residing within the home. The following 12 (CARE) tool domains were observed and reviewed: Infection Control, Physical Plant/Environment Safety, Operational Requirements, Staffing, Personnel Records/Staff Training, Resident Rights/Information, Resident Records/Incident Reports, Food Service, Planned Activities, Incident Medical and Dental, Disaster Preparedness, and Residents with Special Health Needs. Infection Control: · Infection control plan is on file. Physical Plant/Environment Safety: · The facility is a single-story home located in a residential neighborhood. It is licensed for a capacity of six (6) residents, six (6) of which may be non-ambulatory, and a hospice waiver approved for four (4) residents. The facility consists of a kitchen, a dining room, a living room, kitchen, staff room, detached garage, four (4) resident bedrooms, two (2) bathrooms of which Restroom #1 had a hot water temperature reading of 110.4 Degrees Fahrenheit, and Restroom #2 which had a hot water temperature reading of 108.2 Degrees Fahrenheit. The facility was observed to be in good repair. · The interior and exterior physical plant was inspected. Exit doors are free of any obstruction. The facility has a fully charged fire extinguisher kept in the facility. Operational Requirements: · The Program Design was reviewed. · Fire clearance was approved by LA County Fire Department for a capacity of six (6) residents, six (6) of which may be non-ambulatory, and a hospice waiver approved for six (6) residents. · Care and supervision to meet the clients’ needs was observed. Staffing: · Four (4) full-time staff members provide care and supervision to the clients. Personnel Records/Staff Training: · Four (4) staff files were reviewed for criminal background clearance and training. · All Four (4) staff records reviewed have a health screening with a Tuberculosis clearance, and five (5) staff have First Aid/CPR trainings that are active. · The administrator’s certificate expires on 2/26/2025. Resident Rights/Information: · Physician orders were reviewed for five (5) resident files. · Medications were also reviewed for five (5) residents. Resident Records/Incident Reports: · Five (5) resident files were reviewed containing admission agreements, Physician's Report, medical/functional assessments, Needs and Services Plans, TB clearance, Appraisal/Needs and Services Plan, personal rights, medical consent, and medication records were reviewed. · One (1) resident does not have their physician’s report on file. · One (1) resident has not had a reappraisal conducted within the past year. Food Service: · The kitchen was inspected and has sufficient supply of 2-day perishable & 7-day non-perishable food. Kitchen, food preparation area, and storage areas were observed to be clean and sanitary. Incident Medical and Dental: · All residents have an Appraisal/Needs and Services Plan on file. Disaster Preparedness: · Emergency and Disaster Plan (LIC610E) was posted in the facility. · The last emergency and disaster drill was conducted on 5/15/2025. Planned Activities: · Sufficient Space is provided to accommodate both indoor and outdoor activities. · Sufficient equipment and supplies are provided to meet the requirements of the activity program. Residents with Special Health Care Needs · There are two (2) residents that have half-bed rails in the facility that do not have a physician’s order on file. · There is an adequate number of staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her appraisal. Administrator was informed that the facility has past due licensing fees for the past 5 years. Per California Code of Regulations, Title 22, and California Health and Safety Code, the deficiencies observed during the visit is documented on the LIC809D pages. Exit interview held and a copy of the report along with appeal rights were provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87608(a)(5)(A)Type A

    Based on observation and record review, the licensee did not comply with the section cited above in 2 out of 5 residents, as Resident #3 and #4 both have half bed rails without a physician's order on file, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87458(a)Type B

    Obtain baseline medical assessment before resident admission

    Based on record review, the licensee did not comply with the section cited above in 1 out of 5 residents, as Resident #1 did not have a physician's report on file, which poses a potential health, safety or personal rights risk to persons in care.

  • 87463(a)Type B

    Update reappraisal at required intervals

    Based on record review, the licensee did not comply with the section cited above in 1 out of 5 residents, because resident #2 has not had a reappraisal conducted within the past year, which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 30, 2025 inspection of TURNING POINT QUALITY CARE?

This was an inspection of TURNING POINT QUALITY CARE on May 30, 2025. 3 citations were issued: 1 Type A (serious) and 2 Type B.

Were any citations issued to TURNING POINT QUALITY CARE on May 30, 2025?

Yes, 3 citations were issued (1 Type A, 2 Type B). The first citation was for: "Based on observation and record review, the licensee did not comply with the section cited above in 2 out of 5 residents..."

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.